Academy
Registration & payments
You can easily register via our website. After your registration, you will receive a confirmation by e-mail.
Your place is only confirmed upon receipt of payment or deposit.
For selected courses, we offer payment in instalments. Please contact us for the possibilities.
Yes, you will automatically receive an invoice after payment.
Cancellation & rescheduling
Yes, rescheduling is possible up to a certain period before the training date.
Please contact us as soon as possible. We will review the possibilities together.
Payments are non-refundable. However, you can reschedule your training within the applicable conditions.
Certificate
Yes, upon successful completion, you will receive a Saint Muse certificate.
Our certificates confirm your participation and skills within the beauty sector.
Level & Experience
No, our courses are accessible to beginners unless otherwise stated.
We recommend starting with Brow Sculpt Module 1 or Lash Lift.
Products
Yes, our products are designed for professional use.
For some products, a certificate is required. You need a VAT number.
Orders are typically shipped within 1–2 business days.
These are calculated at checkout.
For hygienic reasons, opened products cannot be returned.
We offer carefully curated starter kits for a smooth start.
Shipping
Saint Muse ships within Belgium and the European Union. For other destinations, please contact us.
Orders are typically processed within 1–3 business days. Delivery time averages 1–5 business days, depending on the destination.
Orders placed on business days will be processed and shipped within 24–48 hours.
Shipping costs are clearly displayed during checkout, before payment is confirmed.
After dispatch, you will receive an email with a tracking number.
Saint Muse is not liable for delays caused by the carrier or force majeure. We will, of course, gladly assist you in tracking your shipment.
Yes, as a consumer you have the right to cancel your order within 14 days of receipt without stating a reason, in accordance with European regulations.
Returns
Yes, as a consumer you have the right to cancel your order within 14 days of receipt without giving any reason, in accordance with European regulations.
Yes, for hygiene and health reasons, opened or used products cannot be returned.
Products must be returned unopened, unused, and in their original packaging.
Within 14 days of receipt, please contact us by email with your order details. You will then receive the return instructions.
Return shipping costs are borne by the customer, unless the product was defective or delivered incorrectly.
After dispatch, you will receive an email with a tracking number.
Upon receipt and inspection of the return, the amount will be refunded within a maximum of 14 days using the same payment method.
Problems with your order
Please contact us within 48 hours of receipt with clear photos of the product and packaging.
Please contact us as soon as possible. We will find a suitable solution.
Please contact us. We will initiate an investigation with the carrier
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Our offer
More than beauty. A foundation. We help women strengthen their expertise in lashes and brows. We do this with products, training, and a community that truly makes a difference.
More than beauty. A foundation. We help women strengthen their expertise in lashes and brows. We do this with products, training, and a community that truly makes a difference.